What sets us apart is:

• Day-to-day principal-level contact
• Treating design and programming as equally creative activities

Also, we have the process down to a reliable science.  Here are the broad strokes to our process:

• Client receives approximately 30 "Discovery Questions" that helps the client translate their message to the web. These questions ensure that you receive a site customized to you. Read more about the Discovery Questions in the sidebar to the right.
• After we receive the answers, we'll design solutions based on your answers.  We then post four jpeg solutions online (so their easily portable for your team) for your review.
• Most clients like to do a little mixing-and-matching (i.e., "We love the image on the first solution, but the vertical nav on the second . . .") with their edits. This further ensures that the site you receive is customized to you.
• After the home page design is complete, we begin to simultaneously program the home page and design the secondary pages.
• When the secondary pages are approved, we build out the database schemas and begin programming the secondary pages and populating the site.
• As we go along, progress on the site is posted to your own page so you can see how the site is advancing.  We don't shroud the process in mystery and show the site every Friday for a couple of hours.  We want you to see everything as it progress.  This eliminates bad surprises.
• We beta test for PC and Mac.  For IE, Firefox and Safari.
• And we post to your server.

Using "Discovery Questions" with our clients before we begin any design or programming is one of the keys to our process. Below are the first five (of thirty) questions:

1. Who are your various constituents?
2. Who is your target constituency?
3. Will your end user change over the next year or so?
4. Will it grow to additional groups?
5. Will there be a different emphasis in the future?